At Dunie Online, we strive to provide you with a seamless shopping experience, including reliable shipping and delivery services. Please read the following policy to understand how we handle orders.
1. Shipping Destinations
We currently ship to [list regions or countries, e.g., worldwide, selected countries, or specific regions]. If your location is not listed at checkout, please contact us at [email protected] for assistance.
2. Processing Time
Orders are processed within [insert time frame, e.g., 1-3 business days] after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
Standard Shipping: Estimated delivery time: [insert time frame, e.g., 5-10 business days]
Express Shipping: Estimated delivery time: [insert time frame, e.g., 2-5 business days]
Please note that delivery times may vary depending on your location and external factors such as customs delays.
4. Shipping Costs
Shipping fees are calculated at checkout and depend on the shipping method and destination.
Free shipping may be available for orders over [insert amount, e.g., $50] (if applicable).
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
6. Customs and Import Duties
For international orders, customs and import duties may apply and are the responsibility of the customer. We recommend checking with your local customs office for more information.
7. Lost or Delayed Shipments
While we do our best to ensure timely delivery, delays may occur due to unforeseen circumstances. If your order is delayed or lost, please contact us at [email protected], and we will work to resolve the issue promptly.
8. Incorrect Shipping Information
Please ensure that your shipping address is accurate at checkout. Dunie Online is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
9. Contact Us
If you have any questions or concerns about shipping and delivery, please feel free to contact us at: Email:[email protected]
